Anytime of the day we're just a phone call away... 

Inspite of the peculiarities of the Nigerian operating enviroment, Afribank provides  world class financial services to its customers.
We provide seamless services, and make available our products and services through our relationship contact points.

All our personnel have been fully trained on our basic banking products and services.

Our customer service teams have been empowered to provide a one-stop point for all non cash-based transactions. The next time you open an account or make a specific request, the help of just one member of the team is all you need to complete your business.

To conduct all your cash-based transactions, we have set aside a dedicated team of Tellers. Withdrawing or depositing cash, paying bills and processing drafts or other transactions will be handled quickly and efficiently at just one service point.

All members of the same team are now located within the same area, reducing the distance you need to travel within a branch to perform a simple transaction.

To facilitate direct communication within and between our branches,
we have implemented local area and wide area networks (LAN and WAN) which help us to contact and assist you quicker 

We have improved our efficiency and the speed at which we attend to customers requests. Our service and product delivery processes have been automated, so you will no longer have to wait for long periods just to complete your transactions.

We have upgraded our work tools and equipment so that we are always able to deliver service to you, where and when you want it. We have implemented “Globus”, an international banking software , acquired new computers and upgraded our staff skills. We now have an on-line real-time banking environment that will enable customer transact their business from any Brach regardless of where their account is domiciled

In areas such as imaging, printing of receipts and transaction processing, technology has been fully utilised to maximise our efficiency.

Self service workstations will be provided in some of our banking halls, this facility permits you to withdraw money directly and determine the status of your account.

To make it easier to carry cash around and facilitate the payment process, we have introduced our electronic purse  - Afribank VALUCARD  ,WHICH CAN HOLD UP TO 16 Million Naira

Receiving money from your loved ones abroad is now made safer and faster and reliable through our membership of the society for Worldwide International fund transfer.